Delivery times start from when the order has been dispatched, this does not include design and proof time.
All of our large format items are sent using UKMail and are dispatched on a next working day delivery service. All consigments need to be signed for so please make sure someone is going to be available at your nominated delivery address. UKMail will email you an estimated delivery date and time once your order has been dispatched. If a consignment is returned to us due to a number of failed delivery attempts, further charges will apply. Unfortunately UKMail do not offer a tracking service.
Workwear and clothing orders are sent out via MyHermes and generally take 2-5 working days to arrive from dispatch. Consigments can be tracked via their website https://www.myhermes.co.uk/.
For the vast majority of orders, you will be able to collect from our unit in Bromsgrove, Worcestershire if you would like to. You can choose the collection option when going through our checkout, but please bear in mind that some items cannot be collected, in which case we will advise you.
For orders you are collecting from us, we will notify you once your order is ready to be collected. Please note that this may be at any point during the day.
We ship to the UK mainland only. Please contact us prior to placing an order if you live in Northern Scotland as an additional charge may be levied, or the next day service may not be achievable.